Digital Employee Types
Not Every Agent Needs a Chat Window
Choose the right form to truly integrate with your business. Conversational employees are dialogue-driven and understand intent; task-based employees auto-trigger at business nodes and execute in the background. Both can coexist via A2A collaboration.
Two Forms of Digital Employees
Not every agent needs a chat window — choose the right form to truly integrate with your business
Conversational Digital Employee
User-driven via dialogue — Agent understands intent, invokes tools, and returns results
- Quotation Specialist: Conversational product recommendation and quote generation
- Order Assistant: Conversational order entry confirmed then written to system
- Business Analyst: Conversational data query and report generation
- Meeting Assistant: Conversational meeting minutes generation
Task-Based Digital Employee
No user dialogue needed — Agent automatically triggers at specific nodes in the business process and executes in the background
- Audit Assistant: Auto-review contracts and expense reports on submission
- Attachment Assistant: Auto-classify and archive files on upload
- Form-Filling Assistant: Auto-fill scanned orders into third-party systems
Both forms can coexist. In the same business scenario, a conversational employee handles the front desk while task-based employees process data in the background — connected via A2A collaboration.